POSITION TITLE: Machine Control Support Technician
REGION: Nationwide, UK
DEPARTMENT: Machine Control
REPORTING TO: Machine Control Business Manager
EMPLOYMENT STATUS: Permanent
SCCS are Leica Geosystems main UK dealer and part of the Hexagon group. We are a progressive company supplying survey solutions to civil engineering, construction and land surveying industries. We specialise in bringing innovative technology to market including the most advanced GNSS, mobile mapping, 3D laser scanners, UAV’S and total station solutions available to geospatial professionals.
ROLE AND PURPOSE
Installation of all Leica Machine Control solutions on construction machinery.
After sales support and servicing of Leica Machine Control solutions.
Supporting Distribution partners in delivering Leica Machine Control solutions to market.
Promotion and support of Leica Machine Control products internally and through the wider market.
A field-based role requiring self-initiative and good time management.
RESPONSIBILITIES/DUTIES
Installation, calibration and setup of all Leica machine control products.
Testing, troubleshooting and support of all Leica machine control systems.
Basic system training delivery to new operators after installation.
Technical field support as required.
Provide assistance and 2nd line support to distribution partners for installations.
To document and generate reports as per the QA system and procedures for all technical events and issues.
Develop a thorough understanding of all Machine Control products and related positioning sensors within the product basket.
To fully understand and implement company policies which affect work.
To maintain and keep up to date with all new sensor developments and software/ firmware releases as provided by product managers and communications from factory.
Other duties as assigned.
IN ADDITION TO YOUR ROLE IT IS EXPECTED THAT YOU
Protect and develop the Leica Machine Control image, approaching all installations in a positive and effective manner.
Must be able to work well within a team environment and integrate fully into the ethos and ethics of the team.
The ability to perform all duties in a positive and professional manner.
Communicate different levels of technical knowledge to varying levels of understanding in a simple and coherent manner.
Confidence to work under own initiative and display good time management.
EDUCATION /QUALIFICATIONS / EXPERIENCE
Industry led qualification or work experience equivalent.
Auto electrical training coupled with construction machinery knowledge desirable, but not essential.
Working knowledge of hydraulic control systems and electrical systems including CAN bus on mechanical systems advantageous, but not essential.
Welding, fabrication and engineering abilities advantageous.
Strong coherent communication skills, both verbally and written.
Ability to understand technical or mechanical issues related to construction machinery.
Ability to operate well under severe technical and time pressures.
A strong aptitude to technology and associated software developments.
A knowledge of Survey/Construction instruments(GPS, TPS, Laser, etc - preferable, but not essential).
A working knowledge of UK construction terminology and practices.
Entrepreneurial drive and strong work ethic.
Strong sense of urgency, responsibility and accountability.
A clean UK driving licence.
LANGUAGE
English fluent written and verbal.
TRAVEL REQUIREMENTS
Extensive UK travel with frequent overnight stays required for the role.
COMPUTER SKILLS
Fluent working knowledge of Microsoft Office suite (Word, Excel, Powerpoint).
Apply here:
https://www.sccssurvey.co.uk/machine-co ... technician